Deliveries & Returns

Delievery

Order Processing: Processing normally take between 1-3 business days. As soon as we have done this you will be updated.

Delivery fees: We only deliver to Uk mainland and delivery costs are free. We do not dispatch to outside of the Uk Mainland. 

THINGS YOU NEED TO KNOW...

  • You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
  • Gift Card purchases don't count towards the free shipping threshold.
  • In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.
  • Unfortunately, we're unable to deliver to Military Addresses in EU countries.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return please log in using the log in icon at the top of the page next to the checkout. From here you will be able to start a return request. If you need any support please contact us via email or live chat. Please note: Returns are not paid for